MelSupport, our application support service, offers services that can be undertaken onsite, off-site, offshore, or any combination thereof.
- Ongoing application maintenance and support
- Integration, enhancement and support of third party applications
- Legacy system maintenance and support
- Management of packaged applications
- Testing
- Migration projects
Client Benefits
- Predictable / repeatable process execution resulting in quicker ROI
- Sustainable reduction in cost of ownership
- Service provided against Service Level Agreement
- 24 x 7 support
- Scalable infrastructure and resource pool
- Leveraging Melstar's skills and expertise in domain knowledge as well as technology
- Project management and quality best practice implementation
- Sustainable cost reduction model because of offshore components
- Independent quality assessment
- Metrics based approach with regular Metrics Analysis
For further information contact sales@melstar.com